Personal Information Protection Policy

• (1) Information on customers
  TAKEO Co., Ltd. (hereafter, "TAKEO") uses basic information - your personal information, such as your name, address, phone number, date of birth, and email address, as well as information regarding your transactions with TAKEO - to identify individual users, as well as for the following purposes:
  
  • 1) To provide shipment of TAKEO and TAKEO group company products, mailing of catalogs and direct marketing, related after-sales service, and information about new products and services.
  • 2) To manage credit, collection, and claims related to transactions with TAKEO and TAKEO group companies.
  • 3) To perform order acceptance and shipping services contracted to TAKEO.
  • 4) To reply to your inquiries.
  • 5) You will be notified of the purpose of use of your personal information on an individual basis in cases in which the use is for purposes other than (1) through (4) above.
• (2) Information on employees, etc.
  TAKEO uses information on employees, etc. for personnel management, attendance management, tax management, business management, expense reimbursement, benefits, union operations, and individual number-related administrative work (including information about family members) based on the so called “My Number Act”.
• (3) Information on applicants
  TAKEO uses information on applicants to screen and select the personnel we need.

We will not provide or disclose to third parties any personal information that TAKEO and TAKEO group companies collect from you, except:

• (1) When doing so is a legal requirement.
• (2) When your approval and agreement to do so has been received in advance.
• (3) When providing and sharing it with TAKEO group companies to the extent necessary in order to achieve the purpose of use as explained to you.
• (4) When it is judged to be necessary for the public good and/or your interests, such as in order to protect you or a third party from risk of death, injury or damage to assets.
• (5) When the business is inherited and personal information is passed on due to a merger, spin-off, or transfer of operations of TAKEO and/or TAKEO group companies.

TAKEO and TAKEO group companies may entrust personal information collected from you to subcontractors that have signed non-disclosure agreements regarding personal information.
Personal information will not be outsourced except in cases in which the handling of personal information is outsourced to the extent necessary in order to achieve the purpose of use as explained to you.

• (1) TAKEO will disclose personal information concerning you that it possesses upon request from you or someone recognized by you as your representative.
• (2) However, TAKEO cannot inform you of your personal information:
  
  • - When it is feared that informing you would violate the rights and/or interests of you or a third party.
  • - When it is feared that informing you could cause significant harm to the operations of TAKEO and/or TAKEO group companies.
  • - When it is feared that informing you could violate other laws and regulations, etc.
• (3) If TAKEO receives a request from you for disclosure of personal information and errors in your personal information are found, the appropriate corrections and/or deletions will be made immediately.
• (4) When TAKEO receives a request from you for disclosure of personal information, you may be billed separately for the costs incurred in informing you of your personal information.
• (5) When making a request for disclosure of your personal information, a copy of your official identification proving your identity - such as a driver's license, health insurance card, passport, or certificate of residence - is required.
• (6) There may be cases in which we cannot inform you of personal information due to are unavoidable circumstances.
• (7) Cessation of use/disclosure of personal information
  When you request us to cease the use and disclosure of your own personal information, we will cease its use and disclosure to TAKEO group companies immediately upon confirmation that the person making the request is in fact you. The minimum personal information required for TAKEO’s operations cannot be deleted.

TAKEO has established information security regulations and personal information handling regulations for when handling personal information. We appropriately implement the following security control measures based on our personal information protection management system, and continuously review and improve these measures.

• (1) Organizational security control measures: We limit the persons responsible and persons in charge of handling personal information, clarify the division of roles, and establish reporting systems, etc.
• (2) Personnel security control measures: We provide regular training for all employees, initial training for new employees, and conclude non-disclosure agreements, etc.
• (3) Physical security control measures: We establish handling areas, use locks, and irretrievably delete and dispose of personal information, etc.
• (4) Technical security control measures: We minimize access authority, and prevent unauthorized access from outside, etc.

• (1) Use of Cookies
  For the purpose of operating the website, TAKEO may collect cookie information from you in the course of you using the website. Cookie information is data that identifies the computer you are using for the purpose of making the use of the TAKEO website more convenient in certain situations, such as when you revisit it (such as providing the ability to store information about credit cards, purchase history, and cost estimates). Please note that, although it is possible to change your browser settings in order to block cookies, doing so may prevent you from being able to make normal use of this website or the services thereon.
• (2) Use of SSL
  SSL (Secure Socket Layer) is a technology that uses encryption to transmit information in order to prevent it from being intercepted or altered. This website takes measures that make use of encrypted transmission via SSL on webpages transmitting personal information so that your personal information cannot be intercepted by outside parties.

TAKEO manages and uses personal information in conformance with the laws of Japan. Amendments will be made to our Privacy Policy in accordance with revisions to laws and regulations.

3-12-6 Kanda Nishiki-cho, Chiyoda-ku, Tokyo 101-0054
Contact: Personal Information Protection Officer: Director in charge of Personnel & General Affairs Department
Tel: 03-3292-3611 (switchboard)
Monday to Friday: 9:00-17:00 (excluding national holidays and company holidays)